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Contact and support for SalonBird salon software, fast reply from the Dutch team
Got a question, suggestion or want to learn more about SalonBird? We are here for you and reply quickly.
How would you like to reach us?
Before you email, your answer might be right here
Most questions about SalonBird salon software we can answer right here, no waiting and no support ticket. Did not find what you need? Drop us a message via the form below.
How fast do you reply?
Usually within a few hours on weekdays between 9:00 and 18:00 CET. Outside office hours we reply the next business day. Pro and Business plan customers get faster response on production-blocking issues.
Which support channels can I use?
Email ([email protected]), the contact form below, or live chat from inside your dashboard. We do not offer phone support because email lets us help faster and keep a clear written record.
Can I book a demo?
Yes. Pick 'Request a demo' on the form below and we schedule a 20-minute online walkthrough of the salon software features relevant for your salon type.
How long does onboarding take?
Most salons are live within 30 minutes. We provide import tools for 9 popular salon software platforms so you do not have to manually re-enter customers, services or appointments. We help you along during the 30-day free trial.
Can I export my data later?
Always. Customer list, appointment history and revenue data can be exported as CSV from your dashboard at any time. After cancellation your data stays available for download for 30 days.